Welcome to The Radiology Clinic

The Radiology Clinic was set up in October of 1990 and has undergone various phases of refurbishment with the scope of improving the clinical diagnostic facility available to our patients. The last, in 2001, led to a doubling of the area being utilized by the clinic and the establishment of much larger and more comfortable waiting facilities and the purchase of high tech imaging machinery to aid with more accurate and early diagnosis of disease.

“Prevention is better than cure” and the Radiology Clinic offers a quality personalized, confidential and consistent service as all our clients are seen and assessed by the same team of health care professionals on every visit.

“PRIVACY NOTICE”PRIVACY NOTICE Introduction The Radiology Clinic is committed to protecting our patient privacy and takes its responsibility regarding the security of patient information very seriously. We will be clear and transparent about the information we are collecting and what we will do with that information. This Notice sets out the following: • What personal data we collect and process about you in connection with your relationship with us as a patient and through your use of our website; • Where we obtain the data from; • What we do with that data; • How we store the data; • Who we transfer/disclose that data to; • How we deal with your data protection rights; • And how we comply with the data protection rules. All personal data is collected and processed in accordance with Maltese and EU data protection laws - Regulation (EU) 2016/679 (General Data Protection Regulation) Data Controller “The Radiology Clinic” (referred to as “we”, “us”, “our” in this notice) in this notice primarily refers to Radiology Services Ltd, the main operating company of the Radiology Services group. Dr Malcolm P Crockford. is the “data controller” of all personal information that is collected and used about Radiology Clinic patient for the purposes of the Regulation (EU) 2016/679 (General Data Protection Regulation). Radiology Services Ltd is registered in Malta with registration number C17259 and at Flat 1, Beatrice Flats, Giuseppe Cali St, Ta' Xbiex XBX1423 What personal data we collect Personal data means any information relating to you which allows us to identify you, such as your name, contact details, ID card number, date of birth, telephone numbers, email address, and clinical information. We also ask women whether they would like to be involved in the Breast Screening Programme and be recalled every 18 months. We may collect personal data from you through a telephone call, email or through our website or on site at our Clinic. Specifically, we may collect the following categories of information: - Name, date of birth, home address, e-mail address, telephone number, passport or other recognized personal ID card numbers and details, referring doctor, clinical problem, payment details; in emigration or immigration procedures, your passport or ID number, expiry date and country of issue. Purposes of processing and data retention Your data may be used for the following purposes: a. Providing the clinical services you request: we use the information you give us to perform the services you have asked for in relation to your visit to the Clinic; b. Contacting you in the event of an imaging examination time change or cancellation; c. Credit or other payment card verification/screening: we use your payment information for accounting, billing and audit purposes and to detect and / or prevent any fraudulent activities; d. Administrative or legal purposes: we use your data to deal with a dispute or claim e. We may pass your information to the referring medical practitioner or f. Customer Services communications: we use your data to manage our relationship with you as our customer and to improve our services and enhance your experience with us; h. Provide tailored services: we use your data to provide information we believe is of interest to you, and to personalise the services we offer to you, such as special offers on our imaging tests; i. Marketing: we do not use your personal data for marketing purposes. Only children aged 18 or over can provide their own consent. For children under this age, consent of the children’s’ parents or legal guardians is required. We will retain your personal and medical data in order to meet our clinical and legal obligations or to deal with complaints, queries and to protect our legal rights in the event of a claim being made. When we no longer need your personal data, we will archive it and only use it should there be a claim or legal obligation to process it. Security of your personal data We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage. Encryption? Sharing your personal data Your personal data may be shared with clinicians and other medical clinics/hospitals. We may disclose your information to trusted third parties for the purposes set out in this Privacy Notice. Such third parties can be medical Insurance companies, referring doctors, government authorities, hospitals and other similar entities. We require all third parties to have appropriate technical and operational security measures in place to protect your personal data, in line with Maltese laws and the EU Regulation 2016/679 on data protection. a. Government authorities, law enforcement bodies and regulators for compliance with legal requirements; b. Trusted clinic/hospital service providers required to deliver the clinical services you have asked for, such as but not limited to, management of breast pathology; c. Referring doctors; d. Credit and debit card companies which facilitate your payments to us, and anti-fraud screening, which may need information about your method of payment to process payment or ensure the security of your payment transaction; e. Legal, accounting/audit and other professional advisers, law courts and law enforcement bodies in order to enforce our legal rights in relation to our provision of services to you; We may disclose your information to trusted third parties for the purposes set out in this Privacy Notice. Such third parties can be medical Insurance companies, referring doctors/clinicians and/or government authorities. We require all third parties to have appropriate technical and operational security measures in place to protect your personal data, in line with Maltese laws and the EU Regulation 2016/679 on data protection.

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